Join our team and enjoy the many benefits of working with us, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS FROM DAY 1

• 20 days holiday per annum
• Flexible schedule
• Free Parking whilst on shift
• Free Meal on Duty
• Gym Access
• Free Golf
• Rewards and recognition
• Growth opportunities
• Dedicated Training Programme
• Employee & Immediate Family Assistance Programme
• Referral Bonus starting at £250

PERKS AFTER 3 MONTHS

• Team, Friends and Family Hotel rates
• Up to 40% of food discounts
• ½ price lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Dallas Stars NHL Game discounts

PERKS AFTER 12 MONTHS

• X3 complimentary nights stays to use in the UK, Ireland or North America

Job Duties:

• Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
• Prepare all necessary forecasts; to work closely with Front Office and Sales to maximize occupancy, rate and revenue.
• Group Management; securing method of payment, building rooming list, confirming meals, baggage, any special requests, monitoring cancelation and release dates.
• Cover breaks at the front desk - responsible for checking guests in and out of the Hotel, issue room keys, pamphlets, discount cards, etc. and answer various questions from guests and arrange transportation for guests.
• Review updated in-house, arrival, and room status reports - verify room types, upgrade VIPs, maximize revenue base rooms
• FIT allotment check and blackout dates
• Rate shops - focus on compression dates
• Sales group review and 10 day group forecast

REQUIEREMENTS:

• High School Diploma, G.E.D. or equivalent
• Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
• A minimum of 1 year of experience as a Hotel Front Desk Clerk Preferred
• Strong working knowledge of accounting practices and principles
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
• Superior written and oral communication skills.
• High level of proficiency with Microsoft Office and Maestro software packages
• Excellent organizational and time management skills, with the ability to set priorities for self and others.

HEALTH AND SAFETY

• To have full knowledge of and be able to act upon the Hotel & Golf Links Fire and Health and Safety Procedures.
• To complete all duties and tasks with due care for the Health and Safety of yourself and other employees and guests.
• To ensure the highest standards of personal presentation whilst wearing the company approved uniform.
• To report, and where necessary, take action on incidents, accidents, fire, loss or damage.

OCCASIONAL DUTIES

To carry out any other reasonable duties as requested by the General Manager.

Attend meetings.

Attend Hotel & Golf Links Training.

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Ireland to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**