This role? It's ALL about the guest and delivering an outstanding service for them. And ensuring your team do the same.

We pride ourselves in achieving exceptional results in operating hotels from our ability to blend the knowledge of hotel management with the art and professionalism of hospitality. We offer a comprehensive training programme, which can lead to managing your own team within couple of years.

We are looking for people with previous supervisory experience, who have the drive and determination to succeed in a fast paced, customer focused environment. We currently have an opportunity for an energetic, service-oriented leader to join our team.

Are you seeking a successful company to grow with? Do you have what it takes to grow with us?

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS FROM DAY 1

• 28 days holiday per annum
• Flexible schedule
• Pension
• Free Parking whilst on shift
• Free Meal on Duty
• Gym Access
• Free Golf
• Rewards and recognition
• Growth opportunities
• Dedicated Training Programme
• EAP support and counselling
• Employee & Immediate Family Assistance Programme
• Referral Bonus starting at £250
• Perkbox Benefits including discounts at 1000's of retailers

PERKS AFTER 3 MONTHS

• Team, Friends and Family Hotel rates
• Up to 40% of food discounts
• ½ price lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Dallas Stars NHL Game discounts

PERKS AFTER 12 MONTHS

• X3 complimentary nights stays to use in the UK, Ireland or North America

WHAT WILL I BE DOING?

Throughout your training, we will give you the tools to become an amazing leader who will...

• Manage and train your team
• Go above and beyond our guest's expectations
• Mentoring the team and developing our future talent
• Deliver exceptional financial results
• Operations: Make the necessary adjustments to meet targets, forecast financial position of the property, create sales strategies, review statements and reports and offer assistance whenever needed.
• Department controls: Be able to accurately observe budgets and sales goals; ensure productivity goals are met and that all departments work cohesively.
• Staffing: Control turnover, conduct regular staff meetings, communicate with all departments, ensuring that all goals are known to the entire team and review performances to ensure the employees are of the highest quality.
• Applicants must be able to communicate information and ideas clearly. They must be able to work in a fast-paced environment and be able to handle everyday situations quickly and effectively.

WHAT SKILLS WILL I NEED?

• Exceptional Leader
• Commitment to exceeding guest expectations
• Computer literate with knowledge of Microsoft Office and hotel PMS system
• Excellent written and oral communication skills
• Ability to set priorities and goals for self and others
• Strong will to develop and motivate staff to achieve goals

WHAT ARE THE REQUIREMENTS?

• Minimum of 2 years supervisory experience in Rooms Division or Hotel Sales Management
• Diploma or Degree in Hotel Management would be an asset. This is a 'hands-on' role and successful candidate will be expected to work in all rooms division department
• Work to achieve agreed goals and objectives
• Must have excellent attitude with a positive influence on others
• Applicants must be empathetic to the thoughts, comments and needs of guests and staff.
• Entrepreneurial spirit is a definite asset for this role
• Although the training will be mainly based in Newcastle, the candidate will be expected to support other locations within UK&I
• Flexibility to relocate anywhere within the UK is required following successful completion of training

WHAT'S IN IT FOR ME?

• A new career where you will learn from some of the best in the industry
• Career development opportunities with an international company
• Free hotel stays and restaurant discount
• Discounted hotel stay for your friends and family
• High street shopping discounts
• There's also a free employee helpline- to support you and your family with whatever life throws at you.

COMPANY:

Over 50 years ago Sandman Hotel Group opened our first location, a quaint Inn located in Smithers, British Columbia, Canada. Since then, we have grown into a truly international company with over 50 locations across Canada, the USA, the UK and growing. From those humbling beginnings, Sandman has come a long way.

In 2011, Sandman expanded into the UK with Sandman Signature Newcastle Hotel, situated directly across the street from St. James' Park and in the building that once held the offices of the prestigious Newcastle Brewery, brewers of Newcastle Brown Ale. This closely followed by London Gatwick, a project designed to create a memorable and enjoyable experience for those travelling through the airport and those staying at leisure guests. In the summer of 2018, our group saw the launch of Sandman Signature Aberdeen Hotel & Spa, the groups' flagship property in the UK boasting 218 guest bedrooms, a specialist whisky bar and a Grand Ballroom with a capacity of more than 300.

In October 2019, we acquired the stunning Portmarnock Resort, Dublin's only coastal resort - complete with Championship Golf Links, a spa and award-winning restaurants. Sandman Hotel Group UK&I will expand further in 2023 with the planned opening of Sandman Signature Glasgow Hotel.

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Ireland to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**