CONFERENCE AND EVENTS SUPERVISOR

We are looking for a candidate who is passionate about events, and who has been working in a similar role in a four-star hotel previously.

Bringing an upbeat positive attitude, and the ability to manage your own schedule effectively, as the CONFERENCE AND EVENTS SUPERVISOR you will be an excellent communicator with an eye for detail and have exceptionally good administration skills.

This role requires close working relationships with the Event Sales Manager and Banqueting Managers and a person who is used to working to tight deadlines in a fast pace environment.

The role will consist of...

• Day to day operations of events happening
• Meeting and Greeting with organizers to ensure the event runs smoothly
• Set up and clear down for the events
• Ensuring conference rooms/areas are up to the highest standards
• Delivering excellent standards of customer service at all times by listening, understanding and dealing with customer queries in a confident, professional, knowledgeable and friendly manner - and leading and motivating the team to do the same
• Using initiative to make the right decisions
• Effective communication with the kitchen team e.g. in relation to food allergens
• Assist with ensuring that high standards of hygiene, safety and general housekeeping are met at all times
• Ensuring personal cleanliness and that of the team is to a high standard at all times (clothes,hands, PPE etc)
• Passing customer feedback to management
• Dealing with complaints in Events through to a successful resolution
• Maintain vigilance against theft of services
• Attending staff meetings and relevant training courses

For the successful Conference and Events Supervisor candidate there is the opportunity to shape the venue and business to your own high standards working with a fabulous proactive team .

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

• 28 days holiday per annum
• Flexible schedule
• Pension
• Free Parking whilst on shift
• Rewards and recognition
• Growth opportunities
• Dedicated Training Programme
• EAP support and counselling
• Employee & Immediate Family Assistance Programme
• Perkbox Benefits including discounts at 1000's of retailers
• Team, Friends and Family Hotel rates
• Up to 40% of food discounts
• Northland Mountain Resorts
• Northland Sports

Job Type: Full-time

Salary: From £11.50 per hour

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**